10 Ways I Use ChatGPT in My Business
If you're not using AI, it's time to start.
As Economist Richard Baldwin said at the 2023 World Economic Forum's Growth Summit, "AI won't replace you but the person using AI will."
While we still haven’t quite figured out the parameters of how it can simplify our work and make us 10x more productive, we know intuitively that it can - and that we need to get ahead of it, so we’re using it to our advantage rather than being displaced by it.
Now is the time to start getting comfortable with AI so you don't get left behind. To keep it simple, start with ChatGPT, which is one of the most popular AI tools today.
How exactly can you utilize ChatGPT in your professional life?
Here are ten ways that I use ChatGPT in my business:
Subject Lines: Helps me come up with subject lines that perfectly match my content, and helps me determine which subject line will most likely have the highest open rate. And yes, I used it for this email subject line! (Example prompt: Write 10 attention-grabbing email subject lines in various tones such as humorous or intriguing that are concise and lead to the highest open rates: *paste the body of your email*)
Revising: Revising and re-writing responses to clients / business prospects. (Example prompt: I'm writing a response to a business prospect. Proofread this for grammar, punctuation, and style consistency, and advise on any improvements: *paste response here*)
Grant writing: Helps me bolster my grant applications and provide ideas for more details to add. (Example prompt: Read the attached grant application (*upload application*) and advise on any points or key ideas that I should be sure to mention for this specific application.)
Improving writing: Play around with different voices / tones so that my writing is in the voice of someone that I emulate. (Example prompt: Write this in the tone of Michelle Obama: *paste text*)
Research: I ask it about different topics that I'm interested in learning more about, conferences that I can speak at, what the most-used keywords are in my niche, and anything that I don't want to spend hours researching myself. (Example prompt: Collect a list of ten conferences that are in Toronto that focus on amplifying women and people of color leaders.)
Resources: Supports me in supporting my clients to help identify resources such as books, articles, worksheets relating to my or my client's niche. (Example prompt: Find me ten peer-reviewed articles about menopause in the workplace and provide summaries of each.)
Negotiation: For example, I recently had a client push back on charging a credit card convenience fee, so I needed to find a way to kindly explain that I can't bypass the fee. (Example prompt: Write a short email kindly explaining to a client that credit card fees are mandatory and I can't bypass them.)
Summarizing: Uploading research and asking it to identify common themes and insights from the research, or I'll take webinar transcripts and ask it to summarize the transcript and identify the key insights. (Example prompt: *upload transcript* Identify common themes, key insights, and any actionable points from this webinar transcript.)
Content inspiration: Helps me with content ideation, identifying hashtags that will have the most reach for social media posts, breaking down long-form content into smaller pieces, and suggesting images to go along with the text that I've written. (Example prompt: What are top topics or news being talked about in LinkedIn around leadership, DEI and team leadership? Then develop 10 topics for LinkedIn posts relevant for Executive Women and People of Color.)
Coaching: Helps me to identify coaching questions to unlock new insights for my clients from different lenses so that we can dive deeper and help them tap into their own internal wisdom. This helps me deepen my coaching toolkit and learn new methodologies / frameworks / techniques to be able to better serve my clients. (Example prompt: From a positive psychology framework, what questions would you ask someone who is struggling to leave their current job because they're worried about financial security?)
What works for my business isn't necessarily what you'll need, so use this list as a jumping off point to inspire you to find different ways that you can utilize ChatGPT in your professional life. As you experiment with ChatGPT you will learn what prompts provide you with the best results that are most relevant for your business. And of course, when you are uploading your own content be sure that you don't include anything that is private, such as client names or confidential information.
Challenge: Try one new prompt on ChatGPT today and hit reply to let me know what you tried and how it went! Also include what prompts you're using that aren't on the list above, or how you're using ChatGPT in your business. I'll compile the list for more sharing in a future newsletter!
Together, we unleash forward,
Salima
P.S. I have been busy this summer collaborating with an incredible coach Lauren Glazer developing our Menopause in the Workplace Program. Creating this program has been bringing me so much joy as I think about the transformation it will create for women and their careers. I can't wait to share it with all of you. Stay tuned for more details!
